Delivery policy

Shipping Process:

Lemak Portal will only ship to a physical address where someone can sign the proof of delivery. We will not ship to P.O. Boxes.

Upon receiving payment confirmation, Lemak Portal will dispatch all items that are in stock.

Orders are delivered by our courier between 8:00 A.M. and 2:00 P.M., Saturday through Thursday. You can also check your Order Status from within My Account.

We are unable to offer a service for you to go to the courier office to collect your items. They will only be delivered to an address. Once your order is in transit it cannot be rerouted to an alternative address.

Our courier will deliver the shipment physically to a consignee or to his/her representative with proof of delivery. Our courier will not deliver to or leave shipments at any location without a documented proof of delivery.

Lemak Portal will deliver to the exact address given by the customer and will hand the products to whomever is available if over 18 years old with a proof of delivery. Lemak Portal is not liable if the products were received by another person living in the same house. However, Lemak Portal will provide the customer who received the shipment a copy of AWB or delivery note and will collect the signed proof of delivery and ID if required.

Multiple Item Shipping:

If you order multiple items and some items are not available you may receive separate shipments.


Checking Your Order Status:

The order tracking numbers are automatically emailed to you. You can track it through the courier website or call center.

You can also check your Order Status from within My Account

Shipping Policy:

Bahrain Orders:
All orders above BHD 20 are subjected to free shipping. Orders below the value of BHD 20 are subjected to a shipping fee of BHD 1.50.
International orders:
Cost of international orders will be calculated in check out page, your order will be processed 2nd working day and it will take from 7 days to 14 days to be delivered depend on the country


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